Definitions[]
Quality assurance (QA) (also called quality control or QC) is
| “ | [a]ll the planned and systematic actions necessary to provide adequate confidence that a product or service will satisfy given requirements for quality.[1] | ” |
| “ | [the] (1) Process of regularly evaluating overall project performance to provide confidence that the project will satisfy relevant quality standards. (2) Organizational unit responsible for quality assurance efforts.[2] | ” |
References[]
- ↑ Year 2000 Computing Crisis: An Assessment Guide, at 32.
- ↑ California Office of Systems Integration, Definitions (full-text).