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Performance is

[t]hose operational and support characteristics of the system that allow it to effectively and efficiently perform its assigned mission over time. The support characteristics of the system include both supportability aspects of the design and the support elements necessary for system operation.[1]
[o]utputs and their outcomes obtained from processes, products/services, and customers that permit you to evaluate and compare [the] organization's results to performance projections, standards, past results, goals, and other organizations' results.[2]


  1. Defense Acquisition University, Glossary, at B-132 (13th ed. Nov. 2009) (full-text).
  2. Baldrige Cybersecurity Excellence Builders, at 27.

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