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FDA, New Era of Smarter Food Safety Summit on E-Commerce: Ensuring the Safety of Foods Ordered Online and Delivered Directly to Consumers (Oct. 19-21, 2021) (full-text).


This summit was designed to help the agency improve its understanding of how human and animal foods are sold through Business-to-consumer (or B2C for short) e-commerce models across the U.S. and globally.

The number of consumers ordering food online has been steadily increasing over the years, but it has skyrocketed during the COVID-19 pandemic. The summit was intended to identify courses of action to address potential food safety vulnerabilities, including those that may arise in the "last mile" of delivery.

The FDA intends to use what it learned during the public meeting, and comments submitted to the Federal Register, to help determine what actions, if any, may be needed to keep consumers safe.

The summit was an opportunity for the FDA to further its collaboration on food safety with its federal, state, local, and tribal regulatory partners, and a broad array of stakeholders, including industry, consumers, consumer and public health organizations, and academia.