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Legal Provisions Related to Business-to-Consumer Alternative Dispute Resolution in Relation to Privacy and Consumer Protection

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Citation[]

OECD, Legal Provisions Related to Business-to-Consumer Alternative Dispute Resolution in Relation to Privacy and Consumer Protection (July 2002) (full-text).

Overview[]

This document addresses the extent to which existing legal provisions in OECD countries impact recourse to alternative dispute resolution (ADR) in relation to disputes arising out of business-to-consumer electronic commerce.

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