Citation[]
Government Accountability Office, Information Technology: Implementation of IT Reform Law and Related Initiatives Can Help Improve Acquisitions (GAO-17-494T) (Mar. 28, 2017) (full-text).
Overview[]
The Federal Information Technology Acquisition Reform Act (FITARA) was enacted in December 2014 to improve federal information technology (IT) acquisitions and can help federal agencies reduce duplication and achieve cost savings. Successful implementation of FITARA will require the Office of Management and Budget (OMB) and federal agencies to take action in a number of areas identified in the law and as previously recommended by the GAO.
- IT workforce planning. The GAO identified eight key IT workforce planning practices in November 2016 that are critical to ensuring that agencies have the knowledge and skills to successfully acquire IT, such as analyzing the workforce to identify gaps in competencies and staffing. However, the GAO reported that the five selected federal agencies it reviewed had not fully implemented these practices. These weaknesses were due, in part, to agencies lacking comprehensive policies that required these practices. Accordingly, the GAO made specific recommendations to the five agencies to address the practices that were not fully implemented.
- IT Dashboard. To facilitate transparency into the government's acquisition of IT, OMB's IT Dashboard provides detailed information on major investments at federal agencies, including ratings from Chief Information Officers (CIO) that should reflect the level of risk facing an investment. The GAO reported in June 2016 that 13 of the 15 agencies selected for in-depth review had not fully considered risks when rating their investments on the IT Dashboard. The GAO recommended that agencies improve the quality and frequency of their ratings.
- Incremental development. An additional reform initiated by the OMB has emphasized the need for federal agencies to deliver investments in smaller parts, or increments, in order to reduce risk and deliver capabilities more quickly. Specifically, since 2012, the OMB has required investments to deliver functionality every 6 months. In August 2016, the GAO determined that, for fiscal year 2016, 22 agencies had reported on the IT Dashboard that 64% of their software development projects would deliver useable functionality every 6 months. However, GAO determined that only three of seven agencies selected for in-depth review had policies regarding the CIO certifying IT investments' adequate implementation of incremental development, as required by the OMB. GAO recommended, among other things, that four agencies improve their policies for CIO certification of incremental development.
In December 2014, IT reform legislation was enacted, aimed at improving agencies' acquisitions of IT. Further, in February 2015, the GAO added improving the management of IT acquisitions and operations to its high-risk list.
This statement focuses on the status of federal efforts in improving the acquisition of IT. Specifically, this statement summarizes the GAO's prior work primarily published between June 2013 and February 2017 on (1) key IT workforce planning activities, (2) risk levels of major investments as reported on the OMB's IT Dashboard, and (3) implementation of incremental development practices, among other issues.