E-consultation (also called online consultation) is

[a web-based application ] "for getting feedback from citizens on policies and supporting citizen participation in planning procedures."[1]

an exchange between government and citizens using the internet. Generally, an agency consults a group of people to get their thoughts on an issue when a project or a policy is being developed or implemented. This enables governments to draft more citizen-centred policy.[2]


  1. Handbook on e-Democracy, at 26.
  2. Government 2.0 Taskforce, Engage: Getting on with Government 2.0, App. C: Glossary (full-text).
Community content is available under CC-BY-SA unless otherwise noted.