Definitions[]
General[]
Change management
| “ | refers to the broad processes for managing organizational change. Change management encompasses planning, oversight or governance, project management, testing, and implementation.[1] | ” |
Information technology[]
Change management is
| “ | [t]he process of ensuring that changes to the IT environment are planned, documented, and authorized. The impact of changes on business continuity and disaster recovery processes should be factored into an institution’s change management processes.[2] | ” |
References[]
- ↑ FFIEC IT Examination Handbook, Operations, Appendix B: Glossary (full-text).
- ↑ FFIEC IT Examination Handbook, Business Continuity Planning, Appendix B: Glossary (full-text).