Overview[]
The Australian Government Interoperability Framework addresses the information, business process and technical dimensions of interoperability. It sets the principles, standards and methodologies that support the delivery of integrated and seamless services.
Interoperability describes the ability to work together to deliver services in a seamless, uniform and efficient manner across multiple organizations and information technology systems. Promoting interoperability between agencies is a key focus to achieving whole-of-government collaboration. Interoperability improves government’s ability to design policies and services to the needs of clients and to derive efficiencies as a result of streamlined interactions both within and across agencies.
To be interoperable, agencies need to actively engage in a process of ensuring that their systems, information and business planning activities are managed to maximize opportunities for exchange with and reuse by others.
To achieve this, agencies need to grapple with diverse issues including:
- legal and commercial agreements;
- policy and business requirements;
- process alignment;
- data discovery;
- security;
- messaging; and
- channel management.